Terms and Conditions

Pennine Websites Terms and Conditions

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GDPR Notice for Pennine Website Development
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This notice sets out how Pennine Website Development will use your personal data, and your rights. It is made under Articles 13 and or 14 of the General Data Protection Regulation (GDPR).


Your data
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‍Pennine Website Development
We collect the following data for each customer: Billing details, telephone number, email address and street address as well as data to be held on and about their website such as hosting passwords, product details, text, photographs and graphics. We do not store email address passwords.


Purpose
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‍Pennine Website Development
To provide websites for business and non-profit organisations.
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Legal basis of processing
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Pennine Website Development
The legal basis for processing your personal data is because it is necessary for the exercise of a function of the Pennine Websites. That function is to facilitate the running of our business (and therefore yours).


Recipients
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Pennine Website Development
Pennine Website Development will not share the customers contact details unless required for their website development project. No other personal data will be shared by the Pennine Websites.


Retention
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‍We retain information while customers are active and whilst people are involved with Pennine Websites - after this the data will be deleted.


Origin of data
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Your personal data were provided by you, or your business.


Cookies
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Our website does not use cookies apart from those used for customers to edit their content management - Customers websites may hold cookies to enable their Webflow content management system. Optional third party integrations may also include cookies.


Your rights
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You have the right to request:
∙  information about how your personal data are processed, and to request a copy of that personal data
∙  any inaccuracies in your personal data are rectified without delay
∙  that any incomplete personal data are completed, including by means of a supplementary statement
∙  your personal data are erased if there is no longer a justification for them to be processed
∙  in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted

You also have the right to object to the processing of:
∙  your personal data
∙  your personal data where it is processed for direct marketing purposes


International transfers
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As your personal data is stored on our IT infrastructure, and shared with our data processors, it maybe transferred and stored securely outside the European Union. Where that is the case it will be subject to equivalent legal protection through the use of Model Contract Clauses.


Complaints
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If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at:
Information Commissioner's Office Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

0303 1231113
casework@ico.org.uk

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.


Physical Data Security
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Our computer is password protected and important information encrypted.


Contact Details
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The data controller for Pennine Websites. Details for him are:
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Mr J E McBain
penninewebsites.com
info@penninewebsites.com
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Pennine Website Development
10 Priory Yard
Barnard Castle
01833 637807

The contact details for the data controller’s Data Protection Officer (DPO) are:

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Stephen Jones DPO
Cabinet Office
70 Whitehall
London
SW1A 2AS
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dpo@cabinetoffice.gov.uk
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About Our Websites
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Pennine Website Development makes websites that are designed to work on the latest two versions of popular browsers including Google Chrome, Microsoft Edge and Apple Safari. Old web browsers may not support our websites due to advances in browser design.

We cannot promise 100% uptime on any website (other providers can't either) due to the nature of the Internet and the way in which websites are delivered. However we are very reliable. Uptime for our websites is currently about 99.98%.

Our websites often appear high in website search results. However, we cannot always guarantee a high position for your website listing, especially if there are many similar businesses already in existence in your niche.

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Unless other wise agreed and arranged, I reserve the right to showcase the finished website in my portfolio.
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Attributions
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‍Some of the website development screenshots were provided by Webflow.

This website uses the Roboto family of fonts from Google.

Icongraphy has been sourced from Relume under licence.

Some images of County Durham and of Teesdale on the portfolio page are the copyright of Visit County Durham.

We use Lottiefiles under a free licence - Permission is hereby granted, free of charge, to any person obtaining a copy of the public animation files available for download at the Lottiefiles site to download, reproduce, modify, publish, distribute, publicly display, and publicly digitally perform such Files, including for commercial purposes.

Video in hero section of homepage and two more AI 'circuitry with tree' videos are from vecteezy.com and was made by Kiryl Balbatunou (A very big thankyou!)
The video of High Force on the 404 page is licenced from Adobe Stock Images.

Unplash creative media licences from photographers.
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Pennine Websites own the copyright of their logo used on this website.
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Other content is the copyright of Pennine Website Development.
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Payments
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Cheques should be made payable to James McBain*
Bank details for fee transfers available on request.
50% deposit is required on the first year of website costs.
Pricing is subject to adjustment.
All payments should be made in full yearly in advance.



James Edward McBain BSc
Pennine Websites, 10 Priory Yard, Barnard Castle, DL12 8PP
9^th October 2024

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